Privacy Policy

Welcome to PUREPOLISH PRO LLCPro! At PUREPOLISH PRO LLCPro LLC, founded in 2025, we’re passionate about providing you with premium cleaning and polishing products that give your car that sleek, shiny, professional-grade finish you deserve. We also deeply value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your data. We want you to feel confident and secure while enjoying the PUREPOLISH PRO LLC Pro experience. 🚗✨

1. Information Collection

We collect information from you in a few different ways:

  • Information You Provide Directly: When you create an account, place an order, subscribe to our newsletter, contact customer service, or participate in surveys or promotions, we collect the information you provide, such as your name, email address, shipping address, billing address, phone number, and payment information.
  • Payment Information: For payments, we use trusted third-party payment processors (like Stripe or PayPal – see section 7). We do not directly store your credit card details on our servers. Our payment processors handle this information securely and in compliance with PCI DSS standards.
  • Shipping Data: We collect your shipping address to fulfill your orders. We may share this information with our shipping partners (e.g., USPS, FedEx, UPS) to ensure your order arrives safely and on time.
  • Customer Service Communications: When you contact our customer service team (support@purepolishpro.shop or +1 404-284-7202), we collect the information you provide during the interaction, including your name, email address, order details, and the content of your communication. This helps us provide you with the best possible support.
  • Automatically Collected Information: When you visit our website, we automatically collect certain information about your device and browsing activity, including your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits. We use cookies and similar technologies to collect this information.

2. Use of Information

We use the information we collect for the following purposes:

  • Order Fulfillment: To process and fulfill your orders, including shipping, delivery, and payment processing.
  • Account Management: To create and manage your account, provide customer support, and personalize your experience.
  • Communication: To communicate with you about your orders, account updates, promotions, and other relevant information.
  • Improvement of Services: To analyze website traffic, identify trends, and improve our website, products, and services.
  • Marketing: With your consent, to send you email newsletters, promotional offers, and other marketing communications about our products and services. (See opt-out details below!)
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes.
  • Security: To protect our website and users from fraud, security breaches, and other illegal activities.

3. Information Sharing

We may share your information with the following categories of third parties:

  • Service Providers: We share information with trusted service providers who assist us with various aspects of our business, such as payment processing (e.g., Stripe, PayPal), shipping (e.g., USPS, FedEx, UPS), email marketing (e.g., Mailchimp), data analytics (e.g., Google Analytics), and customer support. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
  • Legal Authorities: We may disclose your information to legal authorities if required by law or legal process, or if we believe that such disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

4. Data Security

We take the security of your information seriously and implement reasonable security measures to protect it from unauthorized access, use, or disclosure. These measures include:

  • Encryption: We use industry-standard encryption technologies to protect your sensitive information during transmission.
  • Secure Storage: We store your information on secure servers that are protected by firewalls and other security measures.
  • Access Controls: We limit access to your information to authorized personnel who need it to perform their job duties.
  • Regular Security Assessments: We regularly assess our security measures to identify and address potential vulnerabilities.

While we strive to protect your information, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.

5. User Rights

You have certain rights regarding your personal information under the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). These rights include:

  • Right to Access: You have the right to request access to the personal information we hold about you.
  • Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
  • Right to Erasure: You have the right to request that we erase your personal information, subject to certain exceptions.
  • Right to Portability: You have the right to request that we provide you with a copy of your personal information in a structured, machine-readable format.
  • Right to Restriction: You have the right to request that we restrict the processing of your personal information, subject to certain exceptions.
  • Right to Object: You have the right to object to the processing of your personal information, subject to certain exceptions.
  • Right to Opt-Out of Sale (CCPA): Under the CCPA, California residents have the right to opt-out of the sale of their personal information. We do not currently “sell” your personal information as defined by the CCPA.

To exercise these rights, please contact us at support@purepolishpro.shop. We will respond to your request within a reasonable timeframe.

6. Cookies Policy

We use cookies and similar technologies to collect information about your browsing activity on our website. Cookies are small text files that are stored on your device when you visit a website.

We use the following types of cookies:

  • Essential Cookies: These cookies are necessary for the functioning of our website and cannot be disabled. They enable you to navigate our website and use its features, such as adding items to your cart and completing checkout.
  • Analytics Cookies: These cookies allow us to analyze website traffic and user behavior. We use this information to improve our website and provide a better user experience. We use Google Analytics for this purpose.
  • Advertising Cookies: These cookies are used to display targeted advertisements to you based on your browsing activity. We may use third-party advertising partners to display these advertisements.
  • Functional Cookies: These cookies allow us to remember your preferences and provide you with a more personalized experience. For example, we may use functional cookies to remember your language preference or your login information.

You can control cookies through your browser settings. You can choose to disable cookies altogether or to receive a notification each time a cookie is set. Please note that disabling cookies may affect your ability to use certain features of our website.

7. Third-Party Services

We use the following third-party services:

  • Payment Processors: Stripe, PayPal. These services process your payments securely. Please review their respective privacy policies for more information on how they handle your payment information.
  • Shipping Providers: USPS, FedEx, UPS. These services deliver your orders.
  • Email Marketing: Mailchimp. We use Mailchimp to send email newsletters and promotional offers. You can unsubscribe from our email list at any time by clicking the “unsubscribe” link in the email.
  • Analytics: Google Analytics. We use Google Analytics to analyze website traffic and user behavior.
  • Advertising: Google Ads, Facebook Ads. We use these platforms to display targeted advertisements to you.

These third-party services have their own privacy policies and terms of service. We encourage you to review these policies before using their services.

8. International Transfers

Your information may be transferred to and processed in countries outside of your country of residence. These countries may have data protection laws that are different from the laws of your country. We will take reasonable steps to ensure that your information is protected in accordance with this Privacy Policy and applicable data protection laws.

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Here’s a general guideline:

  • Order Information: We retain order information for at least seven years for accounting and legal purposes.
  • Account Information: We retain account information as long as your account is active. You can request to delete your account at any time, after which we will delete your information within a reasonable timeframe, unless we are required to retain it for legal or regulatory purposes.
  • Marketing Communications: We retain your email address for marketing purposes until you unsubscribe from our email list.

10. Updates to Policy

We may update this Privacy Policy from time to time. We will post any changes on our website and notify you via email if the changes are significant. Your continued use of our website after the changes are posted constitutes your acceptance of the revised Privacy Policy.

11. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us:

PUREPOLISH PRO LLC
1489 Dabra Ct, Radcliff, Kentucky 40160, United States
Email: support@PUREPOLISH PRO LLC.store
Service Hours: 9 AM – 6 PM EST, Monday – Friday

We’re here to help! Don’t hesitate to reach out. Your privacy is our priority. 👍